Privacy Policy
This policy explains what information we collect when you use grtsoft.com, our download infrastructure, and GRTSoft desktop software, and what we do with it. It is shortened for readability; contact us if you need detail.
Who we are
The operator of this site and the GRTSoft product line is referred to as "GRTSoft," "we," or "us" in this policy.
Information we collect
• Contact and account details you type into forms (for example name, email, message text). • Purchase data: our payment partner processes card and wallet payments; we receive confirmations, order references, and billing metadata—not your full card number stored on our web servers. • Technical data: IP address, browser type, timestamps, and similar server logs; cookies or local storage needed for the site to function and stay secure. • Product telemetry where applicable: Windows apps may contact our or third-party servers for license validation, updates, or crash diagnostics as described in each product. We do not sell the contents of your private files.
How we use information
We use data to deliver downloads, complete orders, answer support, prevent fraud and abuse, comply with law, and keep services reliable.
Legal bases
Where GDPR or similar laws apply, we rely on contract (fulfilling your purchase), legitimate interests (security and product improvement balanced against your rights), consent when we ask for it, and legal obligation when required.
Sharing
We share data with processors such as payment providers (for example Creem, Lemon Squeezy), hosting and email vendors, under agreements that limit their use. We do not sell personal information. We may disclose information if law or a valid legal process requires it.
Retention and security
We keep information only as long as needed for the purposes above, support history, or legal retention. We apply reasonable technical and organizational safeguards appropriate to the risk.
Your rights
Depending on where you live, you may ask to access, correct, delete, or export your data, or to object to certain processing. We will respond within a reasonable period. If you believe we mishandled data, you may complain to your local supervisory authority.
Children
Our services are not aimed at children under 16, and we do not knowingly collect their personal data.
International transfers
If you visit from outside our primary region, data may be processed in countries where we or our suppliers operate. We use safeguards required by applicable law when transferring data across borders.
Changes
We may update this policy from time to time. The version on this page is the one in effect; significant changes will be posted here.
Contact
For privacy-specific requests (access, deletion, questions about this policy), include "Privacy" in the subject so we can route your message.